For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 1 day without giving any reason for doing so.
The deadline for cancelling an Order is 1 days from the date on which You order has been placed.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the cancellation statement. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
As all of our products are personalized, we can only accept returns of products if the item has been damaged in transit, is materially flawed, or defective. All returns should be mailed back to us in their original condition to: Voutyque Co., Ltd., 9F., No. 219, Sec. 3, Nanjing E. Rd., Zhongshan Dist., Taipei City, Taiwan (R.O.C.).
Please note that sizing can vary between manufacturers and styles. Each garment displays with the manufacturer size chart to assist in your decision. The Company is not responsible for the purchase of incorrectly sized garments and will not be able to accept returns for this reason once the item is personalized. If you have any questions about how a merch may fit, or would like to purchase a sample product, please email us at [email protected]
In order for the Goods to be eligible for a return, please make sure that: