FAQs

Why can’t I see my some of my NFTs?

• We utilize a mix of Opensea, Etherscan, Moralis, as well as IPFS APIs to ensure we can display Asset image of the best quality(4k if the project team has it). The advantage is that you get better quality prints than you would anywhere else. The downside is, well, sometimes they can go down, or some project might store those images in a private server and limit their access. You might see an error message when this happens, just come back later.
• If you are trying to find some Solana NFTs you minted and they are not showing up, try listing and then delisting them on any secondary marketplace such as Magic Eden and Alpha Art.
• Certain Polygon NFTs are filtered out due to incomplete metadata and corrupt image. You also might see variances in the names displayed because the naming fields are not very consistent across Polygon projects. We are actively working on resolving this issue.

Can I customize the size and location I want my NFTs printed outside the provided options?

• Please reach out to us through [email protected] and we will help you with further personalization.

How many Merch can I order at once?

• As many as you like. If you’re ordering more than 10 Merch at once, we will offer you a shipping discount.

Can I sell the Merch I printed to other people?

• This would depend on the commercial right status of the NFT in question. We strongly recommend you to consult the project team or original creator before doing so.

Can I buy Merch of an NFT I do not own?

• No, 0xAvenue Merchmaker is a “customization service” and we will only print NFTs for the token holder.

How long will it take for my Merch to arrive?

• Depending on the region, this can range from 3 days to 14 days. More info on our Shipping info page.